Privacy Notice
ALLBEST SOLUTIONS is committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This privacy notice explains what personal data we collect, how we use it, who we share it with, and your rights.
1. What Data We Collect
-
Personal identification details: name, address, contact information
-
Health and care-related data necessary for our services
-
Financial information needed for billing and grant applications
-
Communication records, preferences, and consents
2. How We Use Your Data
-
To provide and manage personalised domiciliary care and support services
-
To arrange transport and aid services as per client needs
-
For internal record keeping and compliance with legal obligations
-
To process applications, payments, and communicate service updates
3. Legal Basis for Processing
We process your personal data on the basis of:
-
The performance of a contract
-
Compliance with our legal obligations
-
Your consent (where required, e.g., marketing)
4. Data Sharing
-
We may share your data with care professionals, healthcare partners, insurers, or regulatory authorities where necessary and permitted by law.
-
Data is not transferred outside the UK/EEA without adequate protections.
5. Retention
Personal data is retained only as long as necessary to fulfil service commitments and legal or regulatory requirements.
6. Your Rights
You have rights to:
-
Access your data
-
Rectify inaccurate data
-
Request erasure (‘right to be forgotten’)
-
Restrict processing
-
Object to processing
-
Data portability (where applicable)To exercise your rights, contact DPO @ allbestsolutions.co.uk] or call [company phone].
7. Security
We implement technical and organizational measures to safeguard personal data against loss, theft, and unauthorized access.
8. Complaints
You may contact the UK Information Commissioner’s Office (ICO) if you believe your data has been mishandled.