Location: Woking, Surrey Salary: £28000 – £32000 per annum (depending on experience) Job Type: Full Time, Permanent Join Allbest Solutions Ltd Allbest Solutions Ltd is a CQC-regulated domiciliary care provider delivering high-quality, person-centred care across Surrey. Due to continued growth, an exciting opportunity has arisen for an experienced Care Coordinator to join the office team in Woking. This is a rewarding opportunity for an organised, proactive and compassionate individual who is passionate about delivering outstanding care. The successful candidate will play a key role in coordinating care services, supporting care staff and ensuring service users receive safe, responsive and person-centred care. Key Responsibilities • Coordinate daily care services to ensure safe, effective and high-quality care delivery. • Produce, maintain and monitor staff rotas using the Care Management System (Care MIS), ensuring all visits are scheduled efficiently and service user needs are met. • Manage electronic Medication Administration Records (eMAR) and support medication compliance. • Create, review and update care plans, risk assessments and service user records. • Monitor visit completion, respond to alerts and manage changes to care schedules. • Supervise and support Care Assistants through spot checks, supervisions and performance reviews. • Work closely with the Recruitment Team to maintain safe staffing levels and support new employee onboarding. • Respond promptly to changes in care needs, emergencies and service issues, arranging cover where required. • Participate in the out-of-hours on-call rota. • Maintain accurate digital records and support compliance with CQC regulations, safeguarding requirements and company policies. • Build positive working relationships with service users, families, healthcare professionals and colleagues. • Contribute to continuous quality improvement and service development. About You The successful candidate will have: • Previous experience as a Care Coordinator within domiciliary or community care. • Practical experience using a Care Management System (Care MIS) for rostering, scheduling, care planning and electronic records. • Experience using electronic Medication Administration Records (eMAR). • Good knowledge of CQC Fundamental Standards and domiciliary care regulations. • Excellent organisational, communication and problem-solving skills. • The ability to manage competing priorities within a busy office environment. • Good IT skills, including Microsoft 365 (Outlook, Word and Excel). • A flexible approach, including participation in the on-call rota. • A full UK driving licence and access to a vehicle. • NVQ Level 3 in Health & Social Care (or willingness to work towards it). What Allbest Solutions Ltd Offers • Competitive salary of £28,000–£32,000 per annum. • Company mobile phone. • Company pension scheme. • Free on-site parking. • Comprehensive induction and ongoing training. • Continuous professional development and career progression opportunities. • Supportive and collaborative management team. • Annual leave plus Bank Holidays. • The opportunity to make a meaningful difference in the lives of vulnerable adults every day. Why Join Allbest Solutions Ltd? At Allbest Solutions Ltd, people are at the heart of everything. Every member of the team contributes to delivering safe, compassionate and person-centred care that enables individuals to remain independent in their own homes. The organisation is committed to supporting employees through training, development and a positive working environment where professionalism, teamwork and continuous improvement are valued. Apply Today If you are an experienced Care Coordinator looking to join a growing organisation committed to delivering outstanding home care, this could be the next step in your career. Please submit your CV together with a covering letter explaining why you are interested in joining Allbest Solutions Ltd. Allbest Solutions Ltd is committed to safeguarding and promoting the welfare of vulnerable adults. Employment is subject to satisfactory references, right-to-work checks and an Enhanced DBS check. Allbest Solutions Ltd is an equal opportunities employer and welcomes applications from all sections of the community.

Location: Woking, Surrey Salary: £25,000–£28,000 per annum (depending on experience) Job Type: Full Time, Permanent Join Allbest Solutions Ltd Allbest Solutions Ltd is a CQC-regulated domiciliary care provider delivering high quality, person-centred care across Surrey. An exciting opportunity has arisen for an organised and proactive Office Administrator to join the office team in Woking. This role is ideal for an experienced administrator who enjoys working in a fast-paced environment and understands the importance of accuracy, compliance and excellent customer service within a regulated care setting. Key Responsibilities The successful candidate will: • Provide day-to-day administrative support to ensure the smooth running of the office. • Maintain accurate staff and service user records in line with CQC and GDPR requirements. • Audit timesheets, mileage claims and staff records. • Coordinate mandatory training, monitor expiry dates and maintain training records. • Support payroll preparation, invoicing and client payment administration. • Maintain electronic filing systems and ensure documentation is accurate and up to date. • Use the Care Management System (Care MIS) to update records, monitor compliance and support care operations. • Assist with recruitment administration, onboarding and personnel records. • Liaise with Care Coordinators and Managers regarding spot checks, supervisions, appraisals and compliance activities. • Answer telephone calls, respond to emails and provide professional customer service to service users, families and healthcare professionals. • Order office supplies and provide general administrative support. • Contribute to quality improvement initiatives and support compliance with CQC standards. About You The successful candidate will have: • Previous administration experience, preferably within domiciliary care, healthcare or social care. • Experience using a Care Management System (Care MIS) or similar care management software. • Excellent organisational skills with strong attention to detail. • Good knowledge of Microsoft 365, including Outlook, Word and Excel. • Excellent written and verbal communication skills. • The ability to prioritise workloads and meet deadlines. • A professional, reliable and confidential approach. • A positive attitude and the ability to work effectively as part of a team. Desirable Experience Experience in any of the following would be advantageous: • CQC compliance and quality assurance administration. • Training coordination and learning management systems. • Payroll support and invoicing. • HR and recruitment administration. • SharePoint or electronic document management systems. • Health & Social Care administration within a domiciliary care environment. What Allbest Solutions Ltd Offers • Competitive salary of £28,000–£32,000 per annum. • Company pension scheme. • Free on-site parking. • Comprehensive induction and ongoing training. • Continuous professional development. • Opportunities for career progression. • Supportive and collaborative working environment. • Annual leave plus Bank Holidays. Apply Today If you are an organised and motivated administrator looking to build a rewarding career within a growing domiciliary care provider, we would love to hear from you. Please submit your CV together with a covering letter explaining why you would like to join Allbest Solutions Ltd. Allbest Solutions Ltd is committed to safeguarding and promoting the welfare of vulnerable adults. Employment is subject to satisfactory references, right-to-work checks and an Enhanced DBS check. Allbest Solutions Ltd is an equal opportunities employer and welcomes applications from all sections of the community.

Job Purpose

To deliver person-centred care to individuals in their own homes, including the elderly and those with disabilities. The role involves following agreed care plans, providing emotional, practical, and social support to maximise independence and autonomy, and responding sensitively to changing needs. The overarching aim is to enable individuals to remain in their own homes for as long as possible.

Main Responsibilities

Core Activities

• Visit service users at home for scheduled periods as agreed with Allbest Solutions Ltd. senior team.
• Provide support with daily living activities and meaningful interactions.
• Monitor, record, and report any changes in service users’ health or wellbeing.
• Adhere to Allbest Solutions Ltd. policies and agreed ways of working at all times.

Person Specification

Essential Attributes and Skills

• Reliable, dependable, and caring nature.
• Ability to work unsupervised and make sound decisions in emergencies.
• Professionalism in emotionally charged situations.
• Confidence to support the recently bereaved.
• Open, honest, and trustworthy personality.
• Positive outlook and can-do attitude.
• Willingness to seek advice and support when needed.
• Commitment to confidentiality regarding service users and their families.
• Adherence to the General Social Care Council code of conduct, promoting independence, dignity, and respect.
• Ability to follow agreed policies, procedures, and ways of working.

Desirable Attributes and Skills

• Experience in the care sector (not essential; full training provided).
• One year’s experience working in a team environment, ideally delivering personal services.
• NVQ or Diploma Level 2 or 3 in Health and Social Care.
• Willingness to take on additional hours, sometimes at short notice.
• Driving licence and access to a vehicle (with business insurance).
• Enhanced Disclosure and Barring Service (DBS) clearance.
• Immigration status permitting work in the UK.